Top 10 Best Insurance Companies

Liberty Mutual

Liberty Mutual is a company that really puts their policy holder's best interest first. They aren't concerned about being the cheapest, they are more concerned with helping people put their lives back together when they need it most. There has never been anything funny about tragedies and too many insurance companies try to make it a comedy.

+12I wonder if Liberty has better uninsured motorist insurance than State Farm does.
State Farm's UMI is a rip-off. Good luck getting them to pay out from it.

I was nervous to add my teen driver because of the cost but Liberty Mutual offered so many ways to save that it cost me less than $25 dollars a year!

[Newest]Liberty mutual is awesome

Allstate Insurance Company

Founded in 1931, Allstate provides a wide range of insurance products including auto insurance, homeowners insurance, ranters insurance, business insurance programs, personal liability, life and many more. Allstate is the nation's largest publicly held personal lines insurer and has received numerous awards for their commitment to employee satisfaction, education, and diversity. 

Allstate employs over 35,000 and provides insurance products to 17 million households.

Allstate's insurance plans are by far the most comprehensive and at a fair price. You may be able to find cheaper rates at some of the other insurers, but you get what you pay for, I.E. slower claims, poor customer service, inaccessible agents. After being with 2 other insurers I'm sticking with Allstate.

+3We love Allstate and were with them for five years and we had to claims with them and our van was fixed in a week and our renters policy claim was pain in a week. Loved our agent, but the price was high for what we had and we had to move on to USSA, but we know if we ever need to change it will be Allstate.

[Newest]I have been an Allstate customer for 14 years with a safe driving record and had a very modest increase of $15 increase for the year. not bad for a 14 year period. I carry their best policy with low deductibles

                                                              Making decisions

We also asked customers their reasons for deciding to buy from their insurers. Flo is paying off: Progressive has the highest number of customers who made their decision based on seeing a TV commercial (18 percent), followed closely by Allstate (17 percent) and Geico (16 percent). USAA had the lowest percentage of customers (4 percent) who chose the company based on a commercial.

In the home insurance category, USAA was slightly dinged in price satisfaction but made up the difference with strong scores for customer service and recommendations. AIG and The Hartford, while not in the top three, had the highest percentage of customers who say they will renew, at 96 percent each.

                                                 Life & health insurance scores

Life insurance: Jackson National, Prudential, New York Life and State Farm Life topped the rankings. The high number of customers who would recommend Jackson Life helped propel it to the top.

Health insurance: Kaiser Permanente, Humana and BCBS of Florida are the favorites this year. Kaiser Permanente also held the No. 1 ranking last year.

Insure.com conducted surveys of 3,835 insurance customers nationwide in February and March 2014 to collect 9,586 company reviews. Only current customers of the insurers on our lists were surveyed. The survey was not open to the general public on the Insure.com website. We collected reviews for auto, home, health and life insurance carriers. Consumers answered questions about their levels of satisfaction with their insurers, and each answer was assigned a point value. Points were then averaged and totaled for each company.

A.M. Best ratings do not affect the scores but are provided as a supplementary resource. The “discounts” and “coverage options” information for auto insurance carriers also does not affect the scores.

We collected data for 15 large companies in each category, so not all companies are represented in the study. The companies for which we collected data were then ranked. The top three companies in each category earned Insure.com's "People's Choice Award." In the life insurance category, a tie for third place resulted in four insurers receiving the award.

Insure.com makes these ratings freely available via this site. The views and opinions expressed by users do not reflect the views and opinions of Insure.com. Insure.com expressly disclaims any and all liability in connection with the ratings.

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